Privacy Policy

At Wylto (Wylto Solutions LLP, a limited liability partnership registered in India) we consider the privacy of our customers, the people they talk to and the visitors to our website to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by Wylto and how we use it. If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected].

Information we collect

When signing up for the service, we ask you to provide your email address. We treat email address as sensitive user data. We record information about how and when you use Wylto. This information include your IP address, time, date, browser used, and the actions taken by you within the application. We collect anonymous information on the visitors of our website and apps. We use google analytics to understand how you are using our services.

Log Files

Like many other Web sites, Wylto makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting services's analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies

Wylto uses cookies to store information about visitors' preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors' browser type or other information that the visitor sends via their browser.If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites.

Use of information collected

We use all information collected to perform and to further improve the services requested. We will use your email address to communicate with you about the service. You can stop receiving our emails by following the unsubscribe instructions included in every email. We use the information on how and when you use Wylto to enhance your experience while using our services. We do not share, sell, rent, or trade any of your personally identifiable information.This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your information if we believe it’s necessary in order to comply with the law, such as to comply with a subpoena, regulation or legal request, respond to a government request, to address fraud or security issues, to protect the safety of any person, or to protect our own rights or property. We don't allow unauthorized publishing or disclosure of people's non-public contacts.

Data businesses process through Wylto

Businesses use Wylto to talk to their own customers. When they do, Wylto stores and processes data about those people on the business’s behalf, such as names, phone numbers, email addresses, WhatsApp and other messages, media, tags, notes, orders, bookings and form answers. The business decides what it collects and why, and is responsible for having permission to use it. If you are a customer of a business that uses Wylto and want to access, correct or delete your data, please contact that business; we will help them respond.

Service providers

Security

Data is sent over encrypted connections and stored with providers that encrypt it at rest. Access to production systems is limited to staff who need it to run and support Wylto. No system is perfectly secure, so if you believe your account has been compromised, please contact us at [email protected] straight away.

Data retention

We keep account and business data for as long as the account is active. When a business deletes its app or account, or asks us to, we delete its data within a reasonable period, except where we must keep it to meet legal, tax or accounting obligations, resolve disputes or enforce our agreements, and except for copies in backups, which are deleted as the backups expire.

Your rights and choices

Under India’s Digital Personal Data Protection Act, 2023 and other laws that apply to you, you may have the right to access a summary of your personal data and how it is processed, to correct, complete, update or erase it, to withdraw consent, to nominate another person to exercise these rights if you die or become unable to, and to have grievances addressed. Depending on where you live, you may also have the right to export your data or to object to or restrict some processing. Account owners can update most information in Wylto and export their contacts. To make any other request, email [email protected] and we will respond within the time the law requires. You can also stop receiving marketing emails by using the unsubscribe link in them.

Google user data

Some Wylto features connect to a Google account, but only when a user chooses to connect it. This section explains what Google user data Wylto accesses, how we use, store and share it, and how to remove it.

Google Sheets (permission: see, edit and create spreadsheets). When a business adds an "Add to Google Sheet" or "Update row in Google Sheet" step to a workflow, Wylto reads the chosen spreadsheet's tab names and rows and adds or updates rows in it, for example a new lead. Wylto only works with the spreadsheets the business picks.

Storage. We store the access and refresh tokens Google issues, so the connection keeps working, on our servers in Google Cloud, where data is encrypted at rest. Tokens are never sent to browsers. We keep the booking details we need to show the meeting in Wylto (time, attendee, meeting link and the calendar event ID). We do not keep copies of calendar events or spreadsheet contents beyond what a feature needs to do its job.

Sharing. We do not sell Google user data, use it for advertising, or use it to develop, improve or train generalized artificial intelligence or machine learning models. We do not share it with third parties, except service providers who host and operate Wylto under confidentiality obligations, when needed to comply with the law, or as part of a merger or acquisition with notice to you. Wylto staff do not read Google user data unless you ask us to for support, it is needed for security or to comply with the law.

Removing access. You can disconnect Google Calendar at any time from Appointments, Settings, Members (or Settings, My Availability in the inbox), and remove a Google Sheets connection from the connection picker in the workflow step where it was added. Disconnecting deletes the stored tokens. You can also revoke Wylto's access at myaccount.google.com/connections. To have any remaining data deleted, email [email protected].

Wylto's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Where we process data

Wylto Solutions LLP is registered in India and is responsible for the personal data described in this policy. We and our service providers store and process data in India and in other countries where those providers operate, including the United States. When data is transferred outside India, we do so as permitted under Indian law and use providers that protect it as described in this policy.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Wylto or others; In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and With your consent or at your direction, including if we notify you through the Platform or otherwise that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or anonymized information that does not directly identify you.

Analytics Services

We may use third parties to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Platform and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Wylto and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Children’s Information

Wylto is meant for businesses and is not directed to children. We do not knowingly collect personal data of anyone under 18 (a child under Indian law) except where a business using Wylto does so with the verifiable consent of a parent or guardian, as the law requires. If a parent or guardian believes we hold a child’s personal data without that consent, please contact us at [email protected] and we will delete it promptly.

Grievance Officer

If you have a question, complaint or request about your personal data, contact our Grievance Officer at [email protected] with the subject “Grievance”. We will acknowledge it promptly and respond within the time required by applicable law. If you are not satisfied with our response, you may approach the Data Protection Board of India.

Changes to this privacy policy

Wylto has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

Terms of Service

You can find our Terms of service here

Update

This Privacy Policy was last updated on: November 12th, 2026.
Contact Us: [email protected]